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FAQ
Shipping times vary based on your location:
- Netherlands: 1-4 business days
- Belgium: 1-4 business days
- Rest of EU/International: 2-7 business days
You’ll receive a Track & Trace in your mailbox once your order is on its way!
Yes, we offer Klarna as payment method which allows you to order now and pay later.
We recommend checking our Size Guide on this product page to find your perfect fit.
If you’re between sizes or unsure, feel free to contact us for personalized recommendations.
We accept returns within 14 days of receiving your order, as long as the item is unworn, unwashed, and in its original condition.
Simply use our Contact Form or send an email to support@ingeniumclothing.com including your:
- Order number
- Full name
- Item(s) you wish to return/exchange
Once the return request is received, you will receive further instructions within 12-24 hours.
Yes, we offer free shipping on orders over €120 for the Netherlands & Belgium. For all other countries we offer free shipping on order over €200.